Custom and made-to-order items are not eligible for returns, refunds, or exchanges.
If you encounter any quality concerns with your piece, please contact us via email immediately.
Repairs such as stone tightening, prong inspection, polishing, resizing, or replacing small diamond accents (e.g., halo or diamond dewdrops) are covered under our warranty.
Please note that the warranty becomes void if the piece is taken to another jeweller for repairs, cleanings, or resizing.
Ready-to-ship items can be returned, refunded, or exchanged within seven days of receipt, provided they are in their original condition.
Before returning an item, please email us for shipping instructions.
